Cancellation, Returns & Refund Policy

At Logicology, your satisfaction is our topmost priority. We take great care in designing and delivering our products, but if you face any issues, we’re here to help.

Cancellations

  • Orders can be cancelled before they are shipped.
  • To cancel your order, please contact us at support@logicology.in with your order number as soon as possible.
  • If the order has already been shipped, it cannot be cancelled. You may initiate a return once you receive the product (as per the Returns Policy below).

Returns

  • Products can be returned within 7 days of delivery, provided they are unused, in their original packaging, and in the same condition as received.
  • To initiate a return, please email support@logicology.in with your order details and reason for return.
  • Returns are accepted only for items purchased directly from the Logicology website.

Non-Returnable Items

  • Opened or used products
  • Products purchased during clearance sales or special promotional events
  • Digital products

Refunds

  • Once we receive and inspect your returned product, we will notify you about the approval or rejection of your refund.
  • Approved refunds will be processed within 7–10 working days, and the amount will be credited to your original method of payment.
  • Shipping charges (if any) are non-refundable, unless the return is due to a defective or incorrect product sent by us.

Exchanges

We currently do not offer direct exchanges. If you would like a replacement, please initiate a return and place a new order for the desired item.

Damaged or Defective Products

  • If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with pictures of the product and packaging.
  • We will arrange for a replacement at no additional cost to you.

Late or Missing Refunds

  • If you haven’t received a refund after the stated timeline, please check with your bank or credit card company first.
  • If you’ve done this and still haven’t received your refund, contact us at support@logicology.in.

Contact Us

For cancellations, returns, or refund queries, reach out to us at: